Introduction

Welcome to shop.digitallyvikas.com. These Terms & Conditions govern your access to and use of our website, including browsing, creating an account, placing orders, purchasing products, and using any services provided through the website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

About Our Website

shop.digitallyvikas.com is an online shopping platform offering garments, jewellery, fashion accessories, and related products.

We aim to provide accurate product information, clear images, reliable order processing, and a convenient shopping experience. However, product availability, prices, descriptions, images, and other information may change without prior notice.

Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.
• You will use the website only for lawful purposes.
• You will comply with these Terms & Conditions and all applicable laws.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these terms on their behalf.

Account Registration

Some features of our website may require you to create an account.

You are responsible for:

• Providing accurate and up-to-date information.
• Keeping your login credentials confidential.
• Maintaining the security of your account.
• Notifying us promptly of any unauthorized access or suspected security issue.
• Ensuring that all activity carried out through your account complies with these Terms & Conditions.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these terms, or are used for fraudulent or unlawful activities.

Products and Product Information

We make reasonable efforts to display product descriptions, images, colours, sizes, materials, and other details as accurately as possible.

However:

• Colours may appear differently depending on your device or screen settings.
• Product images may include styling, accessories, or presentation elements that are not included with the product.
• Minor variations may occur due to manufacturing, lighting, photography, or display differences.
• Product availability may change without notice.
• We do not guarantee that all product information will always be complete, current, or error-free.

If a product is unavailable after you place an order, we may contact you regarding the issue and may cancel the affected item or order and provide an applicable refund.

Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

Prices may or may not include applicable taxes, delivery charges, handling fees, or other charges, depending on the information shown during checkout.

We reserve the right to correct pricing, description, or listing errors. If an order has been placed at an incorrect price due to an obvious error, we may contact you before processing the order or cancel the order and issue an applicable refund.

Orders

When you place an order, you are making an offer to purchase the selected products in accordance with these Terms & Conditions.

An order confirmation does not necessarily mean that your order has been accepted. We may accept, reject, modify, or cancel an order for reasons including:

• Product unavailability.
• Pricing or listing errors.
• Payment failure.
• Incorrect or incomplete delivery information.
• Suspected fraud or unauthorized activity.
• Delivery limitations.
• Violation of these Terms & Conditions.

We may contact you to verify order details before processing or dispatching your order.

Payment

Payments must be made using the payment methods available on our website.

You agree that:

• The payment information you provide is accurate and authorized.
• You have permission to use the selected payment method.
• You will complete payment for all confirmed orders, including applicable delivery charges and taxes.
• Payment processing may be handled by third-party payment providers.

We do not generally store complete payment card details on our website. Payment information may be processed by third-party payment providers according to their own terms and privacy policies.

Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframes displayed on the website or communicated to you.

Delivery times may vary due to:

• Product availability.
• Order processing time.
• Delivery location.
• Courier or logistics delays.
• Weather, public holidays, strikes, or other events beyond our control.
• Incorrect or incomplete address information.

You are responsible for providing accurate delivery details. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect information provided by you.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are subject to our applicable Return and Refund Policy.

Before placing an order, please review the relevant policy for information about:

• Eligibility for returns or exchanges.
• Time limits.
• Product condition requirements.
• Non-returnable or non-refundable products.
• Return shipping responsibilities.
• Inspection and approval procedures.
• Refund processing timelines.

We may refuse a return, exchange, or refund if the product does not meet the applicable policy requirements.

Cancellation of Orders

You may request cancellation of an order before it has been dispatched, subject to our cancellation procedures.

Once an order has been dispatched, cancellation may not be possible. In such cases, you may need to follow the applicable return procedure.

We reserve the right to cancel an order where necessary due to product availability, payment issues, suspected fraud, pricing errors, delivery restrictions, or other legitimate reasons.

Promotions and Discounts

From time to time, we may offer discounts, promotional codes, special offers, or other promotional campaigns.

Promotions may be subject to additional terms, including:

• Validity dates.
• Product or category restrictions.
• Minimum order values.
• One-time-use limitations.
• Customer or account restrictions.
• Non-combination with other offers.

We reserve the right to modify, suspend, or cancel any promotion without prior notice, subject to applicable law.

Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, designs, icons, videos, software, and other materials, is owned by or licensed to us unless otherwise stated.

You may access and use the website for personal, non-commercial shopping purposes only.

You must not:

• Copy, reproduce, modify, or distribute website content without permission.
• Use our trademarks, logos, or branding without written authorization.
• Sell, license, or commercially exploit website content.
• Use automated tools to collect or extract website information.
• Remove copyright, trademark, or other proprietary notices.
• Use our content in a way that may mislead customers or harm our reputation.

User Content and Reviews

If you submit reviews, comments, photographs, feedback, suggestions, or other content to our website, you confirm that:

• The content is accurate to the best of your knowledge.
• You own the content or have permission to submit it.
• The content does not violate any law or third-party rights.
• The content is not defamatory, abusive, obscene, fraudulent, or misleading.
• The content does not contain harmful software or unauthorized advertising.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, publish, modify, display, and distribute that content for business, marketing, promotional, and website-related purposes.

We reserve the right to remove or refuse content that violates these terms or that we consider inappropriate.

Prohibited Uses

You must not use our website to:

• Violate any applicable law or regulation.
• Commit fraud or engage in deceptive activity.
• Impersonate another person or organization.
• Attempt to gain unauthorized access to accounts or systems.
• Introduce viruses, malware, or other harmful code.
• Interfere with website security or operation.
• Collect personal information without authorization.
• Use the website for unauthorized commercial purposes.
• Submit false, abusive, or misleading information.
• Place orders using stolen, unauthorized, or fraudulent payment methods.
• Engage in activities that may damage our website, business, customers, or reputation.

Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery partners, analytics tools, social media platforms, advertising services, and other external websites.

Third-party services are governed by their own terms and policies. We are not responsible for the availability, accuracy, security, content, or practices of third-party websites or services.

Your use of third-party services is at your own risk.

Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

The website may be temporarily unavailable due to:

• Maintenance or updates.
• Technical problems.
• Security incidents.
• Hosting or service-provider issues.
• Internet or network failures.
• Events beyond our reasonable control.

We may modify, suspend, or discontinue any part of the website or its services without prior notice.

Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

• The website will meet every user’s requirements.
• Product information will always be complete or error-free.
• Products will be available at all times.
• The website will be free from viruses or harmful components.
• Delivery estimates will always be accurate.
• The website will operate without interruption or delay.

Nothing in these Terms & Conditions limits any rights or protections that cannot legally be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or related to:

• Your use of or inability to use the website.
• Delays or interruptions in website access.
• Product availability or product variations.
• Delivery delays or failed deliveries.
• Unauthorized access to information.
• Third-party services or websites.
• Errors, omissions, or inaccuracies in website content.
• Events beyond our reasonable control.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law and, where appropriate, to the amount paid by you for the relevant product or service.

Indemnification

You agree to defend, indemnify, and hold harmless shop.digitallyvikas.com, its owners, employees, representatives, service providers, and business partners from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your breach of these Terms & Conditions.
• Your misuse of the website.
• Your violation of any law or third-party rights.
• Content submitted by you.
• Fraudulent or unauthorized activity connected to your account.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you have read and understood the Privacy Policy.

Force Majeure

We will not be responsible for any delay or failure to perform our obligations caused by events beyond our reasonable control.

Such events may include natural disasters, fire, flood, epidemic, war, terrorism, government restrictions, strikes, transportation disruptions, internet failures, power outages, supply shortages, courier delays, or other similar circumstances.

Termination

We may suspend or terminate your access to the website or cancel your account or orders if:

• You violate these Terms & Conditions.
• You engage in fraudulent, abusive, or unlawful activity.
• Your account creates a security or operational risk.
• We are required to do so by law.
• We discontinue or substantially change the website or services.

Termination will not affect rights or obligations that arose before termination.

Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, or legal requirements.

Updated terms will be posted on this page, and the “Last Updated” date will be revised accordingly.

Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.

Governing Law and Jurisdiction

These Terms & Conditions will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, unless otherwise required by applicable law.

Any disputes arising from or relating to these terms or your use of the website will be subject to the jurisdiction of the appropriate courts or authorities in that location.

Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue to remain valid and enforceable.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies displayed on the website, constitute the entire agreement between you and shop.digitallyvikas.com regarding your use of the website.

Contact Us

If you have questions about these Terms & Conditions, your order, or any of our website policies, please contact us through the contact details provided on shop.digitallyvikas.com.